JoJo Maman Bébé Reviews

JoJo Maman Bébé has an overall rating of 2.5 based on 34 reviews. Customer feedback on JoJo Maman Bébé is mixed.

2.5/5.0

34 reviews

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All JoJo Maman Bébé Reviews (34)
Anna.castle
June 01, 2026
"The payment went through quickly and I..."
The payment went through quickly and I didn’t run into any issues. Straightforward overall, so no complaints really...
william-Beveridge
May 31, 2026
"Refund took way too long"
I ordered a few bits from JoJo Maman Bébé, like some baby clothes, a little outfit, and a couple of everyday basics, but I ended up sending some back because the sizing just wasn’t quite right. Some things came up bigger than expected, some felt a bit snug, and a couple just didn’t fit how I thought they would.

The return itself got delivered quickly, so I assumed the refund would follow soon after, but it took ages to show up. I kept checking my bank, then my emails, then the tracking, then my account, and in the end I had to chase them. The reply I got was basic, just telling me to wait a bit longer, which wasn’t exactly helpful.

The items were nice, to be fair, and I do like their designs, the quality, and the cute little details, but the refund process really put me off. If refunds were quicker, I’d probably order again without thinking too much, but after waiting that long and having to chase, I’m not in a rush tbh.
COCHRANE
May 22, 2026
"They feel really comfy overall and fit nicely..."
They feel really comfy overall and fit nicely. I wore them around for a while and was happy with them, then suddenly, wow, they’re definitely a bit snug. Still like them, just wish there was a tiny bit more room.
HeidiPrimeaux_25
May 20, 2026
"Tracking was fine, but they still delivered late"
The tracking was actually good and I could see the parcel updates, but what’s the point if they still can’t get it here on time? It only arrived a bit late, but that’s on them and it was still annoying.
charles_Garcia93
May 20, 2026
"I ordered a couple of baby grows from..."
I ordered a couple of baby grows from jojomamanbebe.co.uk because I expected the fabric to be lovely and soft, especially given the price. Unfortunately, they felt rough straight out of the bag, which was disappointing.

I did wash them to see if they would soften up, but there wasn’t much improvement. For baby clothes, I’d expect a much gentler feel, and my little one didn’t seem very comfortable in them. Sadly, I don’t think I’ll be ordering again.
diane.Akins
May 04, 2026
"Nice items, but stock can be hit or miss"
I like the stuff they have, and my sister actually pointed out a few cute pieces too, but the sizing was out of stock again when I checked. Bit frustrating because I would’ve bought more if they’d had the sizes available.
Veronica.mcginnis
May 03, 2026
"I do trust them, but they’re not perfect"
I’ve ordered from JoJo Maman Bebe a few times now, and I do trust them as a brand. The quality is usually really good, and the website feels safe and easy enough to use. That said, the prices do feel a bit high sometimes, and one of my deliveries took longer than I was expecting. So yeah, overall I like them and would order again, but it’s not amazing every single time.
KendraPoole_07
April 18, 2026
"Shopping here was more frustrating than it should be"
I do like a lot of the baby clothes, and that’s why I kept trying, but the website made it way harder than it needed to be. I’d use the filters thinking I was doing a basic thing, like narrowing it down to what’s actually available, and then I’d still click into items only to find out they were out of stock. It felt like such a simple request was just being ignored by the site.

Checkout worked eventually, but it took longer than I expected, and the delivery options weren’t very clear either. When you’re just trying to place a quick order, especially for baby stuff, you don’t want to keep going in circles. Nice clothes, but the shopping experience was annoying.
BobCaputo_09
April 17, 2026
"Product info was spot on"
I ordered a few bits of baby clothing and the info on the site was accurate. The sizing was what I expected, the material details were helpful, and the photos looked really close to what turned up, so...
The only small thing was that one colour looked slightly different in person, but it wasn’t a big deal. Overall I’m happy with the order and I’d probably shop there again.
ryan.Mark
April 12, 2026
"Adorable to look at, but frustrating to use"
I bought a couple of baby outfits and they really are cute when you first see them. But once I actually tried using them day to day, they became more hassle than anything. The tiny buttons are in the most awkward places, changing a wriggly baby takes forever, and the fabric seems to take ages to dry after washing.

For the price, I expected them to be much more practical. In the end, I kept reaching for the cheaper supermarket clothes because they were just easier. It’s a shame because I wanted to love them, but they left me feeling disappointed.
hello_elbert871
April 11, 2026
"And the sizing worked out well for us"
it fits well overall. It might be just a tiny bit roomy, but nothing that felt like a problem
WilliamWright_51
April 11, 2026
"I bought this baby outfit to give..."
I bought this baby outfit to give as a gift, i was a little unsure when it arrived. The outfit itself seemed okay, I guess, but the packaging looked cheap and the delivery was late. I felt kind of embarrassed handing it over, so I’m not sure I’d pick this again if it was meant to be a present.
Stephanie-schaff
April 10, 2026
"Range feels limited lately"
I’ve been a bit disappointed with the selection recently. There just doesn’t seem to be much choice, especially when it comes to sizes and colours. I expected more from them, and when I asked about it, I felt a little talked down to rather than helped.
hello_charles207
April 07, 2026
"Delivery costs are a bit hard to justify"
The items are really nice, and I did like what I got, but the delivery fees kind of put me off ordering again. Maybe I’m just trying to be more careful with money lately, but it feels a bit much when the shipping adds so much to the total
MichaelNewberry
March 18, 2026
"I really wanted to like the site more..."
I really wanted to like the site more because JoJo Maman Bebe does have lovely stuff, but the design feels a bit dated to me. Some pages are cute, and then others suddenly look like they invited every button and banner they could find to the party.

The colours and fonts don’t always feel like they belong together, and scrolling around to find simple things got more annoying than it probably needed to be. The product photos are fine, but the layout could definitely do with a tidy-up.
Overall, it’s not a terrible website, just not a very fresh-feeling one. The products are nice, but the site style feels like it’s trying to be charming and accidentally landed somewhere near cluttered.
LillianHipp_01
March 12, 2026
"Order confirmation came through quickly"
I’d say the order confirmation showed up within a few minutes or so, and everything looked fine. No issues on my end.
tara_Brookins84
March 07, 2026
"Fell apart way too fast"
I only wore it twice and the zip already broke, actually, not even twice properly, because it gave out so quickly. Disappointing quality.
bryan.Morales
March 06, 2026
"Exchange took a little longer than expected"
It did get sorted in the end, so I can’t really complain too much, but the exchange took longer than I was expecting. Not the worst experience, just wish it had been a bit quicker because...
Kathryn.fleming
February 24, 2026
"Customer service was quick to help"
I had a small issue with my order, which felt avoidable, but customer service got back to me really quickly and sorted it out without much hassle. Overall, I’m happy with how it turned out.
JodieLongmire
February 20, 2026
"I ordered a few baby bits and paid..."
I ordered a few baby bits and paid thinking they’d arrive when they were supposed to, but the delivery just wasn’t reliable. The date kept changing, then it ended up arriving late anyway, and I didn’t really get a proper update. I did contact customer service and they replied, but they didn’t really tell me anything useful, which was frustrating. The items themselves are nice and I’ve got no issue with them, but the delivery was just annoying, especially when you need things by a certain day. I just don’t like ordering when the delivery keeps shifting around and nobody gives you a clear answer. Not sure I’d order online again unless I had plenty of time to wait.

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